Items related to A Practical Guide to Call Center Technology: Select...
A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction - Softcover
Synopsis
Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording
"synopsis" may belong to another edition of this title.
About the Author
Andrew Waite is a writer, speaker, and consultant on call centers. Andrew founded Inbound/Outbound Magazine, which later became Call Center Magazine. He has over 25 years of call center experience. He lives in Phoenix, Arizona.
From the Back Cover
Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording
"About this title" may belong to another edition of this title.
Search results for A Practical Guide to Call Center Technology: Select...
Stock Image
A Practical Guide to Call Center Technology
Seller: HPB-Emerald, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_480302655
Stock Image
A Practical Guide to Call Center Technology
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_464827201
Stock Image
A Practical Guide to Call Center Technology : Select the Right Systems for Total Customer Satisfaction
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP26708468
Stock Image
A Practical Guide to Call Center Technology : Select the Right Systems for Total Customer Satisfaction
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good. Seller Inventory # 52137469-6
Stock Image
A Practical Guide to Call Center Technology
Seller: BookManBookWoman Books, Nashville, TN, U.S.A.
Seller rating 5 out of 5 stars
Soft cover. Condition: Fine. Shelf 1091 Clean and tight; 497pp; appears unread; Not a book club (BC)copy. No previous owner name, not ex library, not a remainder. Seller Inventory # 311643
Stock Image
A Practical Guide to Call Center Technology
Seller: Unique Books For You, Aurora, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Used: Very Good. Minor shelf/edge wear,spine has few light creases,binding tight.Contains few highlighted pages,still in very good shape. Seller Inventory # 37274-010613
Stock Image
A Practical Guide to Call Center Technology
Published by
San Francisco, California, U.S.A.: Cmp Books, 2002
ISBN 10: 1578200946
ISBN 13: 9781578200948
Used
Soft cover
Seller: Bingo Used Books, Vancouver, WA, U.S.A.
Seller rating 5 out of 5 stars
Soft cover. Condition: Fine. trade paperback in fine condition. Seller Inventory # 115588
Seller Image
A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Seller rating 5 out of 5 stars
paperback. Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # rev1127593327
Buy Used
£ 20.57
£ 8.76 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available
Seller Image
Practical Guide to Call Center Technology
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition. Seller Inventory # 543795
Stock Image
A Practical Guide to Call Center Technology
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: New. In shrink wrap. Looks like an interesting title! Seller Inventory # Q-1578200946