Logistics and Fulfillment for e-business: A Practical Guide to Mastering Back Office Functions for Online Commerce - Softcover

Reynolds, Janice

Softcover

ISBN 10: 1578200741 ISBN 13: 9781578200740

Publisher: Routledge, 2001

Synopsis

Logistics and Fulfillment for e-business Logistics and fulfillment management (LFM) - the management of the flow of goods, services and information throughout a value chain - is becoming an important part of e-business. This text gives practical advice on the many aspects of logistics and fulfillment for e-business.

About this title

Synopsis:

Logistics and fulfillment management (LFM) - the management of the flow of goods, services and information throughout a value chain - is becoming an important part of e-business. This book shows the reader what is involved in running an e-business: operating a warehouse; pulling inventory from shelves and packing it for shipment and retaining a shipping service; and forecasting, planning, tracking orders until they arrive at their destination. The author also highlights the need for after-sales care: returned products; warranties; and technical support. To support all of these things an e-business should implement an automated LFMS to fulfil their needs.

About the Author:

Janice Reynolds is a writer, editor, speaker, and consultant in information technology and the Internet/intranet. Prior to starting her own consulting firm in 1995, Ms. Reynolds was the litigation manager of a large New York City law firm. She is the author of The Complete E-Commerce Book. She has edited numerous technical books and led several e-commerce development teams. Ms. Reynolds provides advice to numerous budding entrepreneurs as the 'E-commerce Expert' on Allbusiness.com. She also consults with established companies concerning their technical needs.

About this edition

• Publisher: Routledge
• Publication date: 2001
• ISBN 10: 1578200741
• ISBN 13: 9781578200740
• Binding: Paperback
• Edition number: 1
• Number of pages: 556