This work covers the broad range of call centre terminology from telecommunications and computer programming to marketing, management and customer service. It not only tells what each technology is, but also how it can help improve relationships with customers.
"synopsis" may belong to another edition of this title.
Seller: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condition: Very Good. 2nd. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 1578200431-8-1
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Very Good. Very Good condition. 2nd edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # D05M-00859
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1578200431I4N00
Seller: Thomas F. Pesce', Anaheim, CA, U.S.A.
Soft cover. Condition: Very Good. A trade paperback with a display quality spine. Pages are clean, bright and tight. Seller Inventory # Az1998
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. pp. 277. Seller Inventory # 58160301
Quantity: 1 available
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. pp. 277 2nd Edition. Seller Inventory # 2650383730
Seller: Biblios, Frankfurt am main, HESSE, Germany
Condition: New. pp. 277. Seller Inventory # 1850383736
Seller: Basi6 International, Irving, TX, U.S.A.
Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. Seller Inventory # ABEOCT25-284536