Fritz incorporates four crucial activities -- new methods are studied, spread, and adopted; being smart is rewarded; cooperation rather than competition is practiced; and fairness is the standard operating principle -- into a comprehensive guide to the structural laws that govern all organizations. He prescribes a direct approach to redesigning an organization's structure to allow positive practices to follow the paths of least resistance.
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Over and over, major multinational companies have found that their previous successes did not teach them how to be consistently successful. They routinely discard successful processes instead of studying and replicating them in other parts of the organization. Why? This text seeks to explain the reasons, with the author suggesting that they are just following the path of least resistance as determined by their organizational structure. The text also adds a missing piece to management literature, the structural causes of success and failure, and explains how to redesign the organization or team for success.
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