Designed to assist organizations in designing and managing their communication and stakeholder involvement programs, this guide describes a step-by-step approach, provides case studies, and presents tools useful for those in industrial facilities of all sizes, municipalities, and nongovernmental organizations. Emphasizing the importance of stakeholder involvement as a critical component of communications, the book uses a scenario approach to outline different changes an organization may confront. Hund is affiliated with the Pacific Northwest National Laboratory. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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