Quality Management Systems: A Practical Guide - Hardcover

Gitlow, Howard S

Hardcover

ISBN 10: 1574442619 ISBN 13: 9781574442618

Publisher: CRC Press, 2000

Synopsis

Do you remember the first time you drove a car? To prepare for this you probably read the drivers manual, watched movies, practiced in your driveway, and endlessly discussed the impending event with your friends. The result - you knew a lot about the theory of driving, you just didn't know how to translate that theory into practice. Quality Management poses a similar problem to many organizations. The time has come to put Quality Management theory to use. Since the early 1980s, you may have read books and journals, attended seminars and training sessions, or watched films and videos about Quality Management. Once again you must make the jump from theory to application. Quality Management Systems: A Practical Guide for Improvement makes it possible. This book presents a model of Quality Management that combines the theoretical base of Dr. W. Edwards Deming and the practical techniques of the Japanese into a useful application. The fork shaped model includes: oThe Handle - Management's Commitment to Transformation oThe Neck - Management's Education oProng One - Daily Management oProng Two - Cross-Functional Management oProng Three - Policy Management Quality Management Systems: A Practical Guide for Improvement supplies an integrated approach that explains the theory and how to put it into practice using a step-by-step method.

About this title

About the Author

Howard S Gitlow

Edition details

• Publisher: CRC Press
• Publication date: 2000
• Language: English
• ISBN 10: 1574442619
• ISBN 13: 9781574442618
• Binding: Hardcover
• Edition number: 1
• Number of pages: 296