For anyone looking for a practical guide that clearly demonstrates how to implement Total Quality Management within any government agency (on any level), this is the book that will provide a step-by-step system for success. Quality Government provides practical principles and examples, all designed by experienced government officials who have been through numerous quality initiatives. Packed with reality-based examples, the first two chapters present the theoretical aspects of TQM, while the remainder of the book focuses on implementation. Quality Government tells you what to expect, how implementation is accomplished, and what can be learned. Throughout, the authors give detailed examples of barriers to designing, developing and implementing TQM and how to overcome each.
"synopsis" may belong to another edition of this title.
FREE shipping within United Kingdom
Destination, rates & speedsSeller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Very Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 2701538-75
Quantity: 1 available
Seller: Better World Books: West, Reno, NV, U.S.A.
Condition: Very Good. 1st Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 2701538-75
Quantity: 2 available
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. 1st Edition. Used book that is in clean, average condition without any missing pages. Seller Inventory # 48354958-6
Quantity: 1 available
Seller: Antiquariat Armebooks, Frankfurt am Main, Germany
hardcover. Condition: Wie neu. 296 Seiten; St. Lucie - 1996 : Jerry W. Koehler - gb. Gr. - 9-27-1-L2 FN-A8P8-T4AY Sprache: Deutsch Gewicht in Gramm: 1. Seller Inventory # 374498
Quantity: 1 available