Items related to The Arthur Anderson Guide to Talking with Your Customers

The Arthur Anderson Guide to Talking with Your Customers - Softcover

Wing, Michael; Anderson, Arthur; Anderson, Arthur LLP

 
9781574100754: The Arthur Anderson Guide to Talking with Your Customers

Synopsis

Ideal for smart business owners, entrepreneurs and customer service managers who want to beat the competition by swaying customers and tailoring their business to serve customer needs, wants and expectations. This guide provides the action plans necessary to start an ongoing customer satisfaction program. The Arthur Anderson Guide to Talking With Your Customers includes all the checklists, flowcharts, questionnaires and worksheets readers will need.

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