Effective communication is an essential component of professional success, a stable family life and personal happiness. The abilty to be assertive is a major part of communication. This step-by-step guide uses cognitive-behavioural techniques to help the reader suffering from assertiveness problems to set realistic personal boundaries and transform interpersonal styles. real-life examples, checklists and exercises are supplemented with support and encouragement.
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Randy J. Paterson is a clinical psychologist and university lecturer.
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Seller: Zoom Books East, Glendale Heights, IL, U.S.A.
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