The Power of Positive Confrontation: The Skills You Need to Know to Handle Conflicts at Work, at Home, and in Life - Softcover
Synopsis
The Power of Positive Confrontation is for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations. The skills it teaches will not only improve your ability to confront others, but will also help you to live a more conflict-free life. Filled with hundreds of often entertaining real-life examples drawn from Barbara Pachter's many years of teaching assertiveness and business etiquette, The Power of Positive Confrontation is as perceptive about people and their behavior as it is clear-headed about the strategies you need to handle yourself confidently and effectively in all confrontational situations.
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About the Author
Barbara Pachter is an internationally renowned business etiquette and communications speaker and coach, and adjunct faculty in the School of Business at Rutgers University. She has delivered over 2,100 seminars throughout the world. The author of ten books, including The Essentials of Business Etiquette and New Rules @ Work, Barbara Pachter lives in Cherry Hill, New Jersey.
pachter.com
@barbarapachter
Susan Magee is an assistant professor of communications and the author of several nonfiction books. She lives in Philadelphia.
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The Power of Positive Confrontation : The Skills You Need to Know to Handle Conflicts at Work, at Home and in Life
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Hachette Books, 2001
ISBN 10: 1569246084
ISBN 13: 9781569246085
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