Items related to Creating Consumer Loyalty in Healthcare (Management...

Creating Consumer Loyalty in Healthcare (Management Series) - Softcover

MacStravic, Robin Scott

 
9781567931082: Creating Consumer Loyalty in Healthcare (Management Series)

Synopsis

Examines how healthcare companies can save money by keeping current customers rather than finding new ones. Suggests that in return for getting quality and service, consumers could volunteer, contribute, help govern, and provide word-of-mouth advertising. Includes no index. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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