How to Communicate: The Ultimate Guide to Improving Your Personal and Professional Relationships - Hardcover

Mckay, Matthew, Ph.D.; Davis, Martha, Ph.D.; Fanning, Patrick

 
9781567310313: How to Communicate: The Ultimate Guide to Improving Your Personal and Professional Relationships
Hardcover
ISBN 10: 1567310311 ISBN 13: 9781567310313
Publisher: Fine Communications, 1997

Synopsis

Both authors are PhDs in Psychology. Practically every advice written in this book is backed up by some empiracal evidence or study. The book covers all aspects of communication such as listening, body language, and influencing others using operant conditioning. One should note that this book focuses improving relationships through better communication. Hence, this book is not suitable for situations where antagonistic and competitive communication styles are *. For example, I thought the chapter on negotiation was poor due to the fact that the book promotes a "nice guy who will listen" approach to negotiation. Such approach to negotiation with no competitive strategic objective will spell disaster against a well seasoned negotiation sharks in a professional environment. Overall, the book offers solid scientifically based advice on personal communication. Just don't rely too much on it in a setting where competition, not cooperation, can be the norm.

"synopsis" may belong to another edition of this title.

Publisher
Fine Communications
Publication date
1997
Language
English
ISBN 10 
1567310311
ISBN 13 
9781567310313
Binding
Hardcover
Number of pages
272