Make breakthroughs in project quality by combining project management with quality management - this book shows you how. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with appropriate tools to give you new power to meet customer expectations and institutionalize project quality.
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Timothy J. Kloppenborg, Ph.D., PMP, is an associate professor of Management at Xavier University, and President of Kloppenborg and Associates, a consulting and training company that specializes in project management. He has authored numerous articles that have appeared in publications such as Project Management Journal®, Journal of Managerial Issues, and Quality Progress.
Joseph A. Petrick, Ph.D., SPHR is Professor of Management at Wright State University, a frequent contributor to journals in the field of quality as well as co-author of key books, including Total Quality and Organization Development and Management Ethics: Integrity at Work .
Introduction to Project Quality Management; Project Quality Initiation; Project Quality Planning; Project Quality Assurance; Project Quality Control; Project Quality Closure; Summary and Challenges; Appendix A. Project Quality Participant Empowerment Readiness Assessment (PERA); Appendix B. Ethical Work Culture Assessment (EWCA)
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