If you use UNIX, you know that it can be a technically challenging environment. And if you're like most users, you have a job to do aside from exploring your operating system -- like analyzing that hot new stock, running another experiment, or typesetting another report.What happens when you have problems? What happens when the system slows to a crawl, when you can't get logged back in after a power failure, or when you've sent a file to the printer three times but have yet to find a printout?Your first choice for handling a problem might be to have the problem never occur. Your second choice might be to have someone else fix it, immediately. However, in the real world, sometimes you will have to investigate the problem and report it, and sometimes you will have to find an answer yourself.When You Can't Find Your UNIX System Administrator, part of our new What You Need to Know series, gives UNIX users tools for solving problems. It offers:
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Linda Mui started working for O'Reilly & Associates in 1986. She was first hired as a production assistant, later became an apprentice system administrator, and now is a writer. Her first writing job was for termcap and terminfo, which she coauthored with John Strang and Tim O'Reilly. She later coauthored The X Window System Administrator's Guide with Eric Pearce. Linda was raised in the Bronx, New York, and now lives in Cambridge, Massachusetts.
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