Quality Function Deployment: Integrating Customer Requirements into Product Design - Softcover

Akao, Yoji

 
9781563273131: Quality Function Deployment: Integrating Customer Requirements into Product Design
Softcover
ISBN 10: 1563273136 ISBN 13: 9781563273131
Publisher: Productivity Press, 2004

Synopsis

Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.

In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.

It includes―

  • Use of the demanded quality deployment chart.
  • Using and promoting quality charts.
  • Using quality control process charts: QFD at the pre-production.
  • Quality deployment and reliability deployment.
  • Quality development in the construction industry.
  • QFD for the service industry.
  • QFD for software development.

    • "synopsis" may belong to another edition of this title.

    About the Author

    Yoji Akao

    "About this title" may belong to another edition of this title.

    Publisher
    Productivity Press
    Publication date
    2004
    Language
    English
    ISBN 10 
    1563273136
    ISBN 13 
    9781563273131
    Binding
    Paperback
    Edition number
    1
    Number of pages
    392