Service Recovery: Fixing Broken Customers (Management Master Series) - Hardcover

Zemke, Ron

 
9781563271502: Service Recovery: Fixing Broken Customers (Management Master Series)

Other Popular Editions of the Same Title

9781563270970: Service Recovery: Fixing Broken Customers (Management Master Series)

Featured Edition

ISBN 10:  1563270978 ISBN 13:  9781563270970
Publisher: Productivity Press, 1996
Softcover