Items related to Measuring Return on Investment: Volume 1 (In Action...

Measuring Return on Investment: Volume 1 (In Action Case Study Series) - Softcover

Phillips, Jack

 
9781562860080: Measuring Return on Investment: Volume 1 (In Action Case Study Series)

Synopsis

Show me some proof!

Who′s going to support a training program that can′t prove itself? This book shows you case after case of trainers proving that their programs work ? in dollar–for–dollar terms.

See examples of accountability in:

  • Supervisory skills training
  • Customer service training
  • Performance management systems
  • Organizational development
  • Total quality management
  • Interpersonal skills training
  • On–the–job training and more!

Show them why training can make a difference!

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Product Description

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