Some subjects seem too hot for a group to discuss sanely. Let Ron Kraybill, professor of Conflict Studies, show you how to help people hear each other when they feel like shouting.
Here is how to focus on the issues at stake rather than having a war of personalities; how to employ actual practices for better understanding (interviews, small-group discussions, role-reversal presentations); and how to move a group toward making a decision that all can honestly support.
Lead author Ron Kraybill is a professor of Conflict Studies in the Conflict Transformation Program at Eastern Mennonite University, Harrisonburg, Virginia. During the years of the South African political transition, he trained local, regional, and national leadership in negotiation and mediation skills and served as a training advisor to the National Peace Accord.
Cool Tools is rich in anecdotes and practical how-to for any group faced with tension-filled decision-making.
A book in the Little Books of Justice and Peacebuilding series.
"synopsis" may belong to another edition of this title.
Ron Kraybill has been a mediator, group facilitator, and trainer in peacebuilding skills since 1979. He was founding director of the Mennonite Conciliation Service from 1979 to 1988. From 1989 to 1995 he was dirctor of training at the Centre for Conflict Resolution in Cape Town, and he was appointed by the South African political parties as training advisor to the National Peace Accord during the national negotiations.
"About this title" may belong to another edition of this title.
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