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Synopsis
This compilation provides a sequential overview of some of OCLC Research's user behavior research findings that articulate the need for the design of future library services to be all about the user.
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About the Author
Lynn Silipigni Connaway's responsibilities include research projects that directly involve OCLC libraries and users, such as developing the digital "visitors" and "residents" framework and an IMLS-funded grant project to study the behavior patterns of college and university information seekers. Her previous work includes WorldCat data mining projects, JISC-funded investigations of digital information seekers, and IMLS-funded grant projects to study virtual reference services. Lynn also was the project lead on the American Library Association (ALA) Association for College and Research Libraries (ACRL) "Action-Oriented Research Agenda on Library Contributions to Student Learning and Success."
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Library in the Life of the User
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