Reduce Lawsuit Risk: A Qapi Approach for Long-term Care - Softcover

Marshall, Carol

 
9781556451454: Reduce Lawsuit Risk: A Qapi Approach for Long-term Care

Synopsis

Reduce Lawsuit Risk: A QAPI Approach for Long-Term Care
Carol Marshall, MA

There are many common situations that leave a nursing home at risk for a lawsuit: falls, skin issues, and family relations, just to name a few. Reduce Lawsuit Risk: A QAPI Approach for Long-Term Care will take a deep dive into implementing Quality Assurance and Performance Improvement (QAPI) processes to help reduce situations like these and lower your chances of litigation. This book explains QAPI best practices for gathering data to conduct a root cause analysis of any situation. It also shows you how to take the developments of a compliance committee meeting and effectively implement QAPI procedures.

In addition, this manual provides training resources for staff educators to ensure that all nursing staff know how to assess and resolve an impending or existing lawsuit situation.
 
This book provides:
  • An overview of QAPI and effective methods to implement it throughout a facility in order to reduce lawsuit situations
  • Analyses of the main areas where long-term care facilities are at risk for a lawsuit
  • Information on how to assess and resolve a potential lawsuit situation
  • Staff education resources and training tools
 
Table of Contents:
Introduction
Foreword
Chapter 1:
 Attorney-Client Privilege
Chapter 2: QAPI: A Great Defense Tool
Chapter 3: Alternative Dispute Resolution
Chapter 4: Limited Liability Company
Chapter 5: Vetting the Vendor
Chapter 6: Risk Indicators
Chapter 7: Documentation: Avoiding the Pitfalls
Chapter 8: The Incident Report
Chapter 9: The Family: Adversary or Advocate
Chapter 10: Saying You Are Sorry
Chapter 11: Waivers
Chapter 12: Competencies
Chapter 13: Whistleblowers
References

"synopsis" may belong to another edition of this title.

About the Author

Carol Marshall, MA, is a risk management specialist based in Fort Worth, Texas. For the past 18 years, she has trained managers and staff members in long-term care facilities across the country about the benefits of exceptional customer service and risk management. She has offered training programs at numerous state conferences, professional groups, and individual facilities.

"About this title" may belong to another edition of this title.