The implementation of a team approach to problem-solving presents special challenges to managers. The authors try to make this transition easier by supplying a comprehensive guide to the art of "shared leadership," explaining the advantages of teams (to soften resistance to delegating authority) an
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John H. Zenger, D.B.A., is CEO of Zenger Folkman, a firm that helps organizations and individuals improve leadership effectiveness that, in turn, drives business results. These results include increasing employee engagement, retention, productivity, and bottom-line profitability. He is a member of the HRD Hall of Fame and has authored or coauthored eight books and 50 articles on leadership, productivity, and teams.
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