Training Paraprofessionals for Reference Service: A How-to-do-it Manual for Librarians: No. 164 - Softcover

Morgan, Pamela J.

Softcover

ISBN 10: 1555706436 ISBN 13: 9781555706432

Publisher: Association of College & Research Libraries, 2009

Synopsis

Using paraprofessionals to answer reference questions is a great way to expand your library's reference reach while getting the most value out of your staff. But how do you begin training them? What training materials should be used? What skills should be taught? How important is the reference interview for paraprofessionals? What are the pros and cons of using paraprofessionals in this manner? Morgan answers these and other questions in a new edition of this bestselling book. Revised and updated to include basic and advanced skills using both print and electronic resources, this volume includes modules on government information, international and corporate information, statistics, medical and health information, and more. This guide will help you prepare paraprofessionals for the issues frontline library staff face on a daily basis. Once you've trained them, you can turn again to the book for tips and strategies on evaluation and supplemental training. If your library has catalogers, students, newly hired staff, or other staff members with untapped potential, this book is for you.

Edition details

• Publisher: Association of College & Research Libraries
• Publication date: 2009
• Language: English
• ISBN 10: 1555706436
• ISBN 13: 9781555706432
• Binding: Paperback
• Edition number: 2
• Number of pages: 205