Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-Use Assessment Workbook with Disk - Softcover

Westbrook, Lynn

 
9781555703882: Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-Use Assessment Workbook with Disk

Synopsis

This handbook provides the theories, tools and techniques library managers need to create a structured, planned and well-executed assesment of user needs. The CD enables the creation of a customized plan and includes examples of successful studies from public, school and academic libraries.

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Review

"Useful for practitioners...also valuable for students."

"About this title" may belong to another edition of this title.