Communicating Professionally: A How-to-do-it Manual for Library Applications: No. 3 - Softcover

Softcover

ISBN 10: 1555703402 ISBN 13: 9781555703400

Publisher: Association of College & Research Libraries, 2006

Synopsis

This expanded text has been rewritten to better serve the verbal and written communication needs of the modern library. Many types of communication are covered including: public speaking and conducting interviews; leading group discussion; public service announcements; and writing memos, letters, and formal reports. This edition features: an expanded section on mastering individual skills; sensitivity to cultural, ethical, and linguistic issues; using voice mail and e-mail; practicing netiquette in chat groups; designing WWW pages; teleconferencing and videoconferencing; using presentation software; and teaching skills to support staff. Practical tips and skills training exercises, examples of common library situations, research facts, and reference to sources for more information round out this practical guide. This work may be of use to library staff, volunteers. information and referral counsellors, and staff trainers.

Edition details

• Publisher: Association of College & Research Libraries
• Publication date: 2006
• Language: English
• ISBN 10: 1555703402
• ISBN 13: 9781555703400
• Binding: Paperback
• Edition number: 2
• Number of pages: 342
• Editor: Ross Catherine Sheldrick, Dewdney Patricia