Restructuring Health Care: The Patient-Focused Paradigm (Jossey-Bass Health) - Hardcover

Lathrop, J. Philip; Booz*Allen Health Care, Inc.

Hardcover

ISBN 10: 1555425941 ISBN 13: 9781555425944

Publisher: Jossey-Bass, 1993

Synopsis

A Patient-Focused Paradigm

Brilliant and timely, thoughtful and practical. Regradless of the final shape of health care reform in the U.S., the patient-focused idea can and must be implemented. Bravo!
--Tom Peters, coauthor of In Search of Excellence and author of Liberation Management

This in-depth book offers advice on how health care operations can shift from hierarchical organization structures to patient-focused approaches. Uses a wealth of examples to illustrate the challenges faced by organizations that have undertaken this type of restructuring.

About this title

About the Author

J. PHILIP LATHROP is a vice president in the Chicago office of Booz**Allen Health Care, Inc. In his seventeen years with the firm, he has led a broad range of consulting engagements for top management of many of the country's leading hospitals, HMOs, proprietary chains, and professional associations. During the past five years, he has devoted nearly all of his time helping clients develop and implement patient-focused care.

From the Back Cover

Drawing on his extensive experience, J. Philip Lathrop offers in-depth advice on how health care operations can shift from hierarchical organization structures to patient-focused approaches. He uses a wealth of examples from health care practice and analogies from other industries to illustrate the challenges faced by organizations that have undertaken this type of restructuring.

From the Inside Flap

Why has improving performance been such an intractable problem in health care insitutions? While higher costs of technology, increased regulation, defensive medical practice, and other mitigating factors are often blamed, none of these adequately explain the rapid and continuing rise in personnel costs or the underlying problems in the quality of service.J. Philip Lathrop offers in-depth advice for making the necessary shift from hierarchical, functional organization structures to taking a patient-focused approach to health care operations. In a clear and readable manner, the author describes the concepts of implementing restructuring efforts in practice and explains the theories on which these concepts are based. Drawing on his extensive experience in helping hospitals implement patient-focused care, he offers a wealth of examples drawn from practice, illustrative analogies from other industries, and numerous "True Life Adventures'' to illustrate the actual challenges and development of organizations that have undertaken this restructuring.

Edition details

• Publisher: Jossey-Bass
• Publication date: 1993
• Language: English
• ISBN 10: 1555425941
• ISBN 13: 9781555425944
• Binding: Hardcover
• Edition number: 1
• Number of pages: 243