TQ Manager: A Practical Guide for Managing in a Total Quality Organization (Jossey-Bass Management) - Hardcover
Synopsis
A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.
"synopsis" may belong to another edition of this title.
About the Author
WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.
From the Back Cover
A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas."The down-to-earth guide on transforming companies to total quality management! TQManager offers practical hands-on advice and an invaluable self-assessment tool for every manager who must lead the change to total quality."--Bill Wiggenhorn, president, Motorola University
From the Inside Flap
A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.
"About this title" may belong to another edition of this title.
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TQ Manager: A Practical Guide
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TQ Manager : A Practical Guide for Managing in a Total Quality Organization
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Wiley & Sons, Incorporated, John, 1993
ISBN 10: 1555425593
ISBN 13: 9781555425593
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Tq Manager: A Practical Guide for Managing in a Total Quality Organization (The Jossey-Bass management series)
Published by
John Wiley & Sons 25/10/1993, 1993
ISBN 10: 1555425593
ISBN 13: 9781555425593
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