Through the Patient′s Eyes: Understanding and Promoting Patient–Centered Care (The Jossey-Bass health series) - Hardcover

Hardcover

ISBN 10: 1555425445 ISBN 13: 9781555425449

Publisher: Jossey Bass, 1993

Synopsis

Sponsored by the Picker/Commonwealth Program for Patient–Centered Care

In this comprehensive, research–based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. Through the Patient′s Eyes provides insights into why some hospitals are more patient–centered than others; how physicians can become more involved in patient–centered quality efforts; and how patient–centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient′s perspective to the design and delivery of health services, providers can improve their ability to meet patient′s needs and enhance the quality of care.

About this title

About the Author

MARGARET GERTEIS is an associate of the Picker/Commonwealth Program for Patient–Centered Care. SUSAN EDGMAN–LEVITAN is associate director and program manager of the Picker/Commonwealth Program. JENNIFER DALEY is assistant professor of medicine at Harvard University. THOMAS L. DELBANCO is director of the Division of General Medicine and Primary Care at Boston′s Beth Israel Hospital and director of the Picker/Commonwealth Program.

From the Back Cover

In this comprehensive, research–based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. The authors show how, by bringing the patient′s perspective to the design and delivery of health serices, providers can improve their ability to meet patient′s needs and enhance the quality of care. New and important research conducted by the Picker/Commonwealth Program for Patient–Centered Care is described and used throughout the book.

From the Inside Flap

Offers a comprehensive, research–based look at the experiences and needs of patients and explores models of care that can make the experience of hospitalization more humane. The authors draw on research conducted by the Picker/Commonwealth Program for Patient–Centered Care––including a national survey of over 6,000 hospital patients and 2,000 care partners from sixty–two hospitals; and focus groups with patients and their family members.Through the Patient′s Eyes provides insights into why some hospitals are more patient–centered than others; how physicians can become more involved in patient–centered quality efforts; and how patient–centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient′s perspective to the design and delivery of health services providers can improve their ability to meet patient′s needs and enhance the quality of care.

Edition details

• Publisher: Jossey Bass
• Publication date: 1993
• Language: English
• ISBN 10: 1555425445
• ISBN 13: 9781555425449
• Binding: Hardcover
• Edition number: 1
• Number of pages: 352
• Editor: Gerteis Margaret, Edgman–Levitan Susan, Daley Jennifer, Delbanco Thomas L.