Shows executives and managers how to use team strategies to develop customer–responsive companies––where customer relations are nurtured, problems are solved expeditiously, and customer needs and desires are integrated into corporate strategy. A start–to–finish guide to creating customer service–driven organizations.
"synopsis" may belong to another edition of this title.
Shows executives and managers how to use team strategies to develop customer–responsive companies––where customer relations are nurtured, problems are solved expeditiously, and customer needs and desires are integrated into corporate strategy."One of the finest resources I have found in over ten years of developing employee involvement systems. Recognizing the potential power of teamwork is what this book is about."––Cynthia Kiser, vice president human resources, MGM Grand Hotel, Inc.
Shows executives and managers how to use team strategies to develop customer–responsive companies––where customer relations are nurtured, problems are solved expeditiously, and customer needs and desires are integrated into corporate strategy. A start–to–finish guide to creating customer service–driven organizations.
"About this title" may belong to another edition of this title.
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Seller Inventory # OTV.1555424910.G
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP82468699
Seller: SHIMEDIA, Brooklyn, NY, U.S.A.
Condition: New. Satisfaction Guaranteed or your money back. Seller Inventory # 1555424910
Seller: Studibuch, Stuttgart, Germany
hardcover. Condition: Gut. 214 Seiten; 9781555424916.3 Gewicht in Gramm: 1. Seller Inventory # 1497007