The Race Without a Finish Line: America's Quest for Total Quality (Jossey-Bass Management) - Hardcover

Schmidt, Warren H.; Finnigan, Jerome P.

 
9781555424626: The Race Without a Finish Line: America's Quest for Total Quality (Jossey-Bass Management)
Hardcover
ISBN 10: 1555424627 ISBN 13: 9781555424626
Publisher: Jossey-Bass, 1992

Synopsis

Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

"synopsis" may belong to another edition of this title.

About the Author

WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.

From the Back Cover

"An excellent primer on the most important subject for American business in the 1990's--training its people."--James Flannigan, business columnist, Los Angeles TimesBased on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. This complete guide for implementing total quality management (TQM) in all organizations offers lessons learned by leading TQM companies to help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

From the Inside Flap

Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

"About this title" may belong to another edition of this title.

Publisher
Jossey-Bass
Publication date
1992
Language
English
ISBN 10 
1555424627
ISBN 13 
9781555424626
Binding
Hardcover
Edition number
1
Number of pages
402

Other Popular Editions of the Same Title

9780608251868: The Race Without a Finish Line: America's Quest for Total Quality (Jossey-Bass Management Series)

Featured Edition

ISBN 10:  0608251860 ISBN 13:  9780608251868
Publisher: Proquest/Csa Journal Div, 1992
Softcover