Lean Production for the Office: Common Sense Ideas to Help Your Office Continuously Improve is for anyone who works in an office and seeks practical information on how to make their continuous improvement program a huge success. Lean Production for the Office teaches you how to make your office smarter by focusing on the value-added elements while eliminating waste, and by replacing frustration with happiness. Contents: Introduction; Chapter 1: Eliminating Waste; Chapter 2: Kaizen Flow; Chapter 3: Teaching Concepts; Chapter 4: Lean Affects; Chapter 5: Perfection; Appendix: The Seven Types of Waste. About the Author: Jim Thompson studied lean production first hand as a member of the GM Technical Liaison Office with NUMMI (a GM/Toyota joint venture) in Fremont, California. It was there that he and his team began applying lean production techniques to the office environment. After fourteen years with General Motors, Thompson became Vice-President of Human Resources for the Walker Manufacturing Company, a division of Tenneco. Thompson is currently President of InSight Management, Inc., a lean production teaching and consulting firm located in Rochester, Michigan.
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