Items related to Communication and Conflict Resolution Skills

Communication and Conflict Resolution Skills - Softcover

Neil H Katz (author); John W Lawyer (author) & Marcia Sweedler (author)

 
9781524925598: Communication and Conflict Resolution Skills
Softcover
ISBN 10: 1524925594 ISBN 13: 9781524925598
Publisher: Kendall Hunt Publishing Company, 2021

Synopsis

Turn stressful, difficult situations into experiences of openness and clarity. Communication & Conflict Resolution Skills provides practical applications for improving communication and personal or professional leadership effectiveness. Instructors and trainers can use this book as a reference, and as a workbook to supplement workshops and learning experiences in communication and conflict management.This book presents practical knowledge and skills in a series of small, understandable units that the reader can practice, master, and use as building blocks to enhance interpersonal and group success. Topics Chapter overviews, exercises, and chapter summaries are included to promote understanding and skill development. This second edition now incorporates current research articles and reference links in every chapter so the reader can go beyond the material presented in the text for a more global perspective on communication and conflict resolution skills.

"synopsis" may belong to another edition of this title.

Publisher
Kendall Hunt Publishing Company
Publication date
2021
Language
English
ISBN 10 
1524925594
ISBN 13 
9781524925598
Binding
Paperback
Edition number
2
Number of pages
174