Leveraging the Impact of 360-Degree Feedback (Second Edition) - Softcover

Fleenor, John W.; Chappelow, Sylvster; Craig Taylor;

Softcover

ISBN 10: 1523088354 ISBN 13: 9781523088355

Publisher: Berrett-Koehler Publishers, 2020

Synopsis

From the Center for Creative Leadership, this essential guide is updated with new insights, tips, and tools to help organizations get the most out of 360-degree feedback.

This hands-on guide from the Center for Creative Leadership (CCL) shows how to implement effective 360-degree feedback systems as part of leadership development initiatives in organizations. Written for professionals who work inside organizations and external consultants working with clients, the book draws on over twenty years of research and practice in organizations both large and small. Expert authors from CCL provide step-by-step guidelines for successful 360-degree feedback as well as best practices observed and tested with CCL''s broad base of clients.

The second edition is updated with advances in the field over the past ten years and features new chapters on what affects validity, why the process can fail, and the future of leadership. The book includes worksheets, checklists, and other tools to use or adapt with a 360-degree feedback process in any organization.

About this title

About the Author

John Fleenor is a senior researcher in commercialization and innovation at the CCL, where he focuses on the research and development of new and innovative leadership assessments.

Sylvester Taylor is an experienced manager, coach, award-winning researcher, and skilled facilitator. He has held a variety of senior leadership roles during his thirty-year career at CCL.

Craig Chappelow is a senior faculty member and former manager of CCL's portfolio of leadership assessments. He has published widely on the subject of 360-degree assessment and other aspects of leadership development.

From the Back Cover

Implement 360-Degree Feedback the CCL Way

Leveraging the Impact of 360-Degree Feedback is a hands-on guide for implementing and maintaining effective 360-degree feedback as part of learning and development initiatives. Written for professionals who work inside organizations and for consultants working with clients, the book draws on a proven ten-step program and lessons learned over the past twenty years of research and practice. The authors present step-by-step suggestions for the successful implementation of 360-degree feedback as well as a collection of best practices that the Center for Creative Leadership has observed and tested with their broad base of clients.

Advance Praise for Leveraging the Impact of 360-Degree Feedback

"We've all seen abuses and misuses of 360 feedback--from dumping summary reports in managers' laps without any support to more egregious ethical violations such as using 'confidential' data to make termination and compensation decisions. This meaty how-to guide is long overdue. Once again, the Center has 'written the book'--it is sure to become a definitive resource for anyone serious about development."
--Rob Kaiser, partner, Kaplan DeVries Inc.

"This is a comprehensive guide to implementing a successful 360 feedback process from an organization with a rich history in leadership development and the use of assessments. We should all listen to their advice."
--David W. Bracken, Ph.D., executive consultant, Kenexa

"Fleenor, Taylor, and Chappelow take on the formidable task of distilling decades of CCL's research and practical experience into straightforward how-to's that organizations can easily understand and apply--and they succeed beautifully. This volume is sure to quickly become a dog-eared favorite in the collections of organizational insiders and consultants alike."
--Bart Craig, Ph.D., Department of Psychology, North Carolina State University

Edition details

• Publisher: Berrett-Koehler Publishers
• Publication date: 2020
• Language: English
• ISBN 10: 1523088354
• ISBN 13: 9781523088355
• Binding: Paperback
• Edition number: 2
• Number of pages: 240