Crisis-Ready Teams: Data-Driven Lessons from Aviation, Nuclear Power, Emergency Medicine, and Mine Rescue (High Reliability and Crisis Management) - Hardcover

Waller, Mary; Kaplan, Seth

Hardcover

ISBN 10: 1503601447 ISBN 13: 9781503601444

Publisher: Stanford Business Books, 2024

Synopsis

Prepare any team for peak performance when crisis comes.

Crisis-Ready Teams explains how any team, and any team leader, in any industry or sector, can prepare in advance to manage crises that suddenly pull people together to address high-magnitude events that could seriously harm their organizations. The book is based on extensive, unprecedented research on crisis team dynamics, key success behaviors, and why some teams perform so much better than others. Leading scholars Mary J. Waller and Seth A. Kaplan recorded and statistically analyzed audio and video recordings of hundreds of hours of crisis simulations involving flight crews, nuclear power plant control rooms, mine rescues, emergency room doctors and nurses, etc. Based on this empirical research, and other academic literature on how teams perform in crises, the authors show how crisis teams and leaders can cement crucial behaviors through attention to team composition and communication, especially in the first few minutes of a crisis.

The book provides a valuable framework and research data for scholars studying crises and teams in organizations. It is also appropriate for MBA or executive education instruction on crisis management and leadership.

About this title

About the Author

Mary J. Waller is Senior Research Scholar at the College of Business at Colorado State University. Prior to completing her Ph.D., she worked in petroleum, aviation, and software development. She is the recipient of the 2024 Joseph A. McGrath Lifetime Achievement Award from the Interdisciplinary Network for Group Research (INGRoup).Seth Kaplan is Professor of Psychology at George Mason University. His research explores individual and team performance in high-reliability contexts.

Edition details

• Publisher: Stanford Business Books
• Publication date: 2024
• Language: English
• ISBN 10: 1503601447
• ISBN 13: 9781503601444
• Binding: Hardcover
• Edition number: 1
• Number of pages: 200