Tragic Design: The Impact of Bad Product Design and How to Fix It - Softcover

Shariat, Jonathan; Saucier, Cynthia Savard

Softcover

ISBN 10: 149192361X ISBN 13: 9781491923610

Publisher: O′Reilly, 2017

Synopsis

Bad design is everywhere, and its cost is much higher than we think. In this thought-provoking book, authors Jonathan Shariat and Cynthia Savard Saucier explain how poorly designed products can anger, sadden, exclude, and even kill people who use them. The designers responsible certainly didn’t intend harm, so what can you do to avoid making similar mistakes?

Tragic Design examines real case studies that show how certain design choices adversely affected users, and includes in-depth interviews with authorities in the design industry. Pick up this book and learn how you can be an agent of change in the design community and at your company.

You’ll explore:

• Designs that can kill, including the bad interface that doomed a young cancer patient
• Designs that anger, through impolite technology and dark patterns
• How design can inadvertently cause emotional pain
• Designs that exclude people through lack of accessibility, diversity, and justice
• How to advocate for ethical design when it isn’t easy to do so
• Tools and techniques that can help you avoid harmful design decisions
• Inspiring professionals who use design to improve our world

About this title

About the Author

Jonathan Shariat has been in design for over 10 years and is currently the Director of Product for a small start-up in Silicon Valley. He is also co-host of the Design Review Podcast. He's written for publications such as Medium.com, most notably a #1 most recommended article: "How bad UX Killed Jenny," a story about a patient who died because the EHR UI distracted the nurses and caused a critical error. He's passionate about shedding light on the negative impact of bad design and an advocate for thoughtful, purposeful design

Edition details

• Publisher: O′Reilly
• Publication date: 2017
• Language: English
• ISBN 10: 149192361X
• ISBN 13: 9781491923610
• Binding: Paperback
• Edition number: 1
• Number of pages: 220