Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment - Softcover

Bones, E J

 
9781491273197: Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment
Softcover
ISBN 10: 1491273194 ISBN 13: 9781491273197
Publisher: CreateSpace Independent Publishing Platform, 2013

Synopsis

In ten easy chapters the author explains how to successfully build a culture of excellent customer service in a retail environment. This book begins with hiring and ends with measuring the results. Learn to keep it simple, focus on what counts, engage your associates and lead the team by example. This book will define the culture and teach you how to deliver it.

"synopsis" may belong to another edition of this title.

Publisher
CreateSpace Independent Publishing Platform
Publication date
2013
Language
English
ISBN 10 
1491273194
ISBN 13 
9781491273197
Binding
Paperback
Number of pages
118