Outdoor Hospitality Essentials: A Workbook for Success has been prepared to assist you in completing the tasks indicated for the Associate and Generalist levels of the National Association of RV Parks and Campground’s Outdoor Hospitality Program. You can learn more about this program at arvc.org
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Mark Maciha and Tracie Fisher bring together years of park management experience in public and private parks as the authors of Outdoor Hospitality Essentials: A Foundation for Success. Mark enjoyed a career with the National Park Service and Tracie has worked as the office manager for a large campground in Michigan. Both serve on the Board of Regents for the National School of RV Park and Campground Management and have taught on a national level for many years. Both Tracie and Mark are Certified Park Operators and Mark is a Certified Park and Recreation Professional.
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