Exotica/FMQM:A persistent message-based architecture for distributed workflow management. Usability of some workfolw products in an inter-organizational setting. The systems integration architecture: An agile information infrastructure. Message flow control. A light weight name service and its use within a collaborative editor. Organizational management system in a heterogeneous environment: A WWW case study. A federated information system for quality management processes. A support environment for the disclosure of heterogeneous systems documentation. Modelling business relationships in a non-centralized systems environment.Realization of a decentralized IS-strategy. A software process model for business reengineering. Coupling process models and business rules. Discussants comments on the twelve main papers. Panel:Round the clock engineering. Panel:The future of business meetings-possibilities and problems of computer support. Panel:Organizations' IT competence:The limiting factor? Index of contributors. Keyword index.
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