Foreword. Preface. A. System Level Problems - Meeting Our Customer's Needs; A.B. Baskin. B. Cooperating Knowledge Sources; A.B. Baskin. C. Collaborative Knowledge Processing; A.B. Baskin. C1. Knowledge Capture Helps to Get It Right the First Time. C2. Time to Market Can be Reduced by Reusing Successful Solutions. C3. Simulations Embody Knowledge and Support Sharing. D. Web of Shared Understanding; A.B. Baskin. D1. Sharing Understanding Needs Communication Across the Web. D2. Shared Understanding Needs Semantic Relationships in the Web. D3. Sharing Understanding Requires Persistence of the Web. E. Engineering Problem Solving; A.B. Baskin. E1. Co-operative Problem Solving Tools Form Single User Tools. E2. Intrinsically Collaborative Support Tools. E3. Intrinsically Collaborative Products and Processes.
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