Introduction*Significance of Information Processing in Hospitals*Progress in Information and Communication Technology*Importance of Systematic Information Management*Basic Concepts*Data, Information, and Knowledge*IT Systems and Their Components*Hospital Information Systems (HIS)*Information Management in Hospitals*What Do HIS Look Like?*Hospital Functions*Modeling HIS*A Meta Model for Modeling HIS: 3LGM*Information Processing Tools in Hospitals*Architectures of HIS*What Are Good HIS?*Quality of Structures*Quality of Processes*Outcome Quality*How To Strategically Manage HIS*Strategic, Tactical, and Operational Information Management*Organizational Structures for Information Management*Strategic Planning of HIS*Strategic Monitoring of HIS*Strategic Directing of HIS*Final Remarks*Appendix A: Thesaurus*Appendix B: Books; Proceedings; Journals; Associations; Internet Resources*Appendix C: List of Examples and Exercises*Appendix D: List of Tables and Figures
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