User Experience in Libraries: Applying Ethnography and Human-Centred Design - Softcover

 
9781472484727: User Experience in Libraries: Applying Ethnography and Human-Centred Design
Softcover
ISBN 10: 147248472X ISBN 13: 9781472484727
Publisher: Routledge, 2016

Synopsis

Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success?

In this groundbreaking new book from Routledge, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or ‘UX’) research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do.

Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals and students of Library and Information Science. It will also be welcomed by anthropologists and design professionals working in related fields.

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About the Author

Andy Priestner manages Cambridge University’s pioneering FutureLib innovation programme, employing user experience and design thinking to develop new library services across the university. He is the founder of the UX in Libraries Conference and provides training and consultancy on the subject to institutions across Europe.

Matt Borg was an academic librarian at Sheffield Hallam University for fourteen years, during which time he was responsible for a new research-based approach to user experience. He is now a Solutions Expert at ProQuest's Ex Libris, where he works to bring new technology to libraries across Europe, as well as a freelance trainer in UX techniques.

"About this title" may belong to another edition of this title.

Publisher
Routledge
Publication date
2016
Language
English
ISBN 10 
147248472X
ISBN 13 
9781472484727
Binding
Paperback
Edition number
1
Number of pages
220
Editor
Priestner Andy

Other Popular Editions of the Same Title

9781472451002: User Experience in Libraries: Applying Ethnography and Human-Centred Design

Featured Edition

ISBN 10:  1472451007 ISBN 13:  9781472451002
Publisher: Routledge, 2016
Hardcover