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Synopsis
A dynamic collection of tools, techniques, and strategies that will help you manage difficult people more effectively.
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About the Author
David Cotton is an international trainer, speaker, facilitator and author. He is a Felow of the British Institute for Learning and Development, a Member of the Institute of Leadership, and an accredited DISC practitioner. He has run a successful consultancy since the 1980s, working on 4 continents and more than 30 countries.
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Managing Difficult People in a Week (Teach Yourself)
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Managing Difficult People in a Week (Teach Yourself)
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Managing Difficult People in a Week (Teach Yourself)
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Managing Difficult People in a Week (Teach Yourself)
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Managing Difficult People in a Week (Teach Yourself)
Published by
John Murray Press, United Kingdom, London, 2014
ISBN 10: 1471800342
ISBN 13: 9781471800344
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Paperback. Condition: Very Good. Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Managing Difficult People In A Week is your fastest route to success:Sunday: Understanding and preventing difficult behaviourMonday: Developing your skills for managing difficult peopleTuesday: More advanced skills for managing difficult peopleWednesday: Managing specific types of difficult behaviourThursday: Feedback that works and critical converstionsFriday: Managing conflictSaturday: Getting support and escalating issuesABOUT THE SERIESIn A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR007199147
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Managing Difficult People in a Week
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Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1471800342I3N00
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Managing Difficult People in a Week
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Managing Difficult People in a Week (Teach Yourself in a Week)
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Teach Yourself 03/01/2014, 2014
ISBN 10: 1471800342
ISBN 13: 9781471800344
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Managing Difficult People in a Week (Teach Yourself in a Week)
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Teach Yourself 2014-01-03, 2014
ISBN 10: 1471800342
ISBN 13: 9781471800344
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Managing Difficult People in a Week (Paperback)
Published by
John Murray Press, London, 2014
ISBN 10: 1471800342
ISBN 13: 9781471800344
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Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
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Paperback. Condition: new. Paperback. Written by David Cotton, a leading expert as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know in order to manage difficult people successfully.The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points:- Sunday: understanding and preventing difficult behaviour - Monday: developing your skills for managing difficult people - Tuesday: more advanced skills for managing difficult people - Wednesday: managing specific types of difficult behaviour - Thursday: feedback that works and critical conversations - Friday: managing conflict - Saturday: getting support and escalating issues At the end of the book, there are refresher questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.So what are you waiting for? Let this book put you on the fast track to success! A dynamic collection of tools, techniques, and strategies that will help you manage difficult people more effectively. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781471800344