Items related to The Art of Assertiveness
Synopsis
Assertiveness is one of the most important skills we can possess. The ability to communicate clearly and confidently, without appearing aggressive or being misunderstood, is a fine art, and can be hard to master. This invaluable guide, from voice and presentation expert Joanna Crosse, will help you learn the knack of expressing yourself directly and honestly and finding your own powerful personal voice. In separate sections such as 'being heard', 'taking personal responsibility' and 'your inner voice', Joanna Looks at obstacles that can prevent us from speaking our truth, and explores topics such as bullying in the workplace, knowning when to say no, owning your feelings, and giving and receiving constructive feedback. She even suggests ways to be assertive in the virtual world, in emails, texts and on social networking sites. Informal, friendly and bursting with hints and tips, this exclusive-to-audio guide is sure to help you find the confidence you need to succeed.
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