Change Management Process for Information Technology - Hardcover

Figliomeni, Carlo

 
9781469132136: Change Management Process for Information Technology
Hardcover
ISBN 10: 1469132133 ISBN 13: 9781469132136
Publisher: Xlibris, 2011

About the Author

Carlo Figliomeni graduated with a diploma in business administration from Ryerson University in 1975. After graduation, he started working as a computer operator at IBM Canada Ltd. While at IBM, Carlo obtained his bachelor of business management degree in 1991. Carlo left IBM in 1994 to pursue a career as an independent consultant and performed the function of ITIL process consultant, senior business consultant, senior project manager and held staff management positions. As an ITIL process consultant, Carlo implemented many ITIL processes, of which the ITIL Change Management Process is but just one. Based on the implementation activities, Carlo has experience in knowing what works and what does not work and why it does not work and what needs to be adjusted. This is evident since Carlo has not only implemented the change process but actually performed the Change Manager's roles to manage the day-to-day activities firsthand.

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Publisher
Xlibris
Publication date
2011
Language
English
ISBN 10 
1469132133
ISBN 13 
9781469132136
Binding
Hardcover
Number of pages
164

Other Popular Editions of the Same Title

9781469132129: Change Management Process For Information Technology

Featured Edition

ISBN 10:  1469132125 ISBN 13:  9781469132129
Publisher: Xlibris, Corp., 2011
Softcover