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Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods - Hardcover

 
9781466600775: Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods
Hardcover
ISBN 10: 1466600772 ISBN 13: 9781466600775
Publisher: Idea Group,U.S., 2012

Synopsis

The provision of services in both public and private sectors has increased dramatically over the last decade and a half. Many economies have shifted to a predominantly services model, leaving manufacturing and agriculture in their shadow. Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce. As this reference includes real world examples of selected cases, it will give readers the tools to utilize the knowledge and techniques needed to succeed in their careers. The perspectives gained from this volume will engage innovations of service and increased value wherever people interact with each other with resources and technology.

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Publisher
Idea Group,U.S.
Publication date
2012
Language
English
ISBN 10 
1466600772
ISBN 13 
9781466600775
Binding
Hardcover
Number of pages
731
Editor
Delener N.