NEW EXPANDED EDITION includes new chapter on how others have used the book in their organizations. For too long, the issue of selfdeception has been the realm of deepthinking philosophers, academics, and scholars working on the central questions of the human sciences. The public remains generally unaware of the issue. That would be fine except that selfdeception is so pervasive it touches every aspect of life. Touches is perhaps too gentle a word to describe its influence. Selfdeception actually determines ones experience in every aspect of life. The extent to which it does that, and in particular the extent to which it is the central issue in leadership, is the subject of this book.
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--Tom A. DiDonato, Vice President, Human Resources, American Eagle Outfitters
"I love this book. It identifies the central issue in all organizational performance. Like truth itself, this book reveals more with each re-examination. I highly recommend it."
--Doug Hauth, Business Development Manager, Convio, Inc.
"Imagine working in an organization where the aim of your colleagues is to help you achieve your results. I could not believe it possible. After reading this book I just had to bring Arbinger to the UK to teach our people. What an experience! We are all better people for it. This book touches the very foundation of culture, teamwork, and performance."
--Mark Ashworth, President and CEO, Butcher's Pet Care, UK
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have transformed both the way I work and the way I live."
--Robert W. Edwards, Managing Director, Sales, FedEx
"After decades of executive leadership in senior management positions,
I've finally found in Arbinger what I consider to be the best means of improving every measure of success. From boosting the bottom line to increasing personal joy, this book shows the way."
--Bruce L. Christensen, former President and CEO, PBS
"This astonishing book is a MUST-read for every executive or personal and professional coach."
--Laura Whitworth, coauthor of Co-Active Coaching, and cofounder,
The Coaches Training Institute
"The concepts in this book are powerful. They are fundamental to success whether on the playing field, in the office, or perhaps most importantly, at home. Read this book and you'll see what I mean."
--Steve Young, two-time NFL Most Valuable Player
"Rarely has a book had such an immediate and profound impact on
the hundreds of CEOs of fast growth firms we work with through our
MIT/Inc./EO Executive Program. And it's one of those rare books that
touches both the personal as well as professional lives of these leaders."
--Verne Harnish, cofounder, Entrepreneurs' Organization,
and CEO, Gazelles, Inc.
"Leadership and Self-Deception is a touchstone for authentic leadership. Arbinger's innovative exploration of what lies beneath behavior uplifts, enlightens, and transforms. We've wholeheartedly adopted Leadership and Self-Deception as the foundational material for our administrator development program."
--Troy S. Buer, Educational Program Director, University of Virginia School of Medicine
"This is probably the most outstanding book that directs us to soul searching and introspection. It teaches us to take accountability for our lives and our destinies in a down-to-earth and bluntly practical manner. The lessons in this book have helped me personally, as well as other people I love."
--Kalyan Banerjee, cofounder and Senior Vice President, MindTree
"The principles of Leadership and Self Deception provide the groundwork for our success as individuals and organizations. I recommend it highly to my fellow board members, to global networks, corporate clients, entrepreneurs, and individuals alike. "
--Heidi Forbes Oste, CEO and Founder, 2BalanceU and Public Relations, Europe Region, Business and Professional Women International
"Because it distills important leadership, spiritual, and life principles into one profound and impossible-to-put-down-book, Leadership and Self Deception is a treasure. MBA students in my classes share my enthusiasm for this rare book. You will surely return to this book again and again; and each time you do, it will be as penetrating a learning experience as the first time."
--Barry Brownstein, CSX Chair in Leadership, University of Baltimore
"The leadership principles in this book have had a greater impact on the quality of leadership in our company than anything we have ever implemented. They have been extraordinarily important in helping make our company a great place to work while at the same time helping us focus on results and increase productivity as never before."
--Michael Stapley, President and CEO, DMBA
"While reading, I reviewed my life, and, sure enough, what successes there were in it were based on Arbinger's principles. This book is a tool that could transform and elevate the way government functions!"
--Mark W. Cannon, former Administrative Assistant to the
Chief Justice of the United States and Staff Director,
Commission on the Bicentennial of the U.S. Constitution
"Simple . . . clear . . . powerful. With many years of experience in leadership, organizational development, and training I was surprised to find something strike me with such impact."
--Janet Steinwedel, President, Leaders Insight
"As a therapist I was pleasantly surprised to find that a book geared toward managers could have such far-reaching implications in my life and the lives of my clients. I believe the ideas in this book could transform the counseling profession. It is now required reading for all my clients."
--Jason Beard, family therapist
"Are you relating to the world anxiously or angrily, not comprehending why you hold judgmental attitudes, feel uncontrollable fear, or unleash explosions of temper against your colleagues without being able to explain why? Do you feel hopeless and unable to change? Learn the practical tools provided in this fascinating book and eliminate this problem at its source right now!"
--Marcos Cajina Heinzkill, Certified Coach and Facilitator, founder and President, Renewal, Spain
The Arbinger Institute helps organizations, families, individuals, and communities worldwide to correct the trouble created by the little-known but pervasive problem of self-deception. Arbinger is led internationally by founding partners James Ferrell, Duane Boyce, Paul Smith, and Terry Warner. Headquartered in the United States, Arbinger now has operations around the world, including throughout the Americas, Europe, Africa, the Middle East, India, Oceania, and Asia.
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