Technical Impact: Making Your Information Technology Effective, And Keeping It That Way - Softcover

Kuebler, Al

Softcover

ISBN 10: 1451536844 ISBN 13: 9781451536843

Publisher: CreateSpace Independent Publishing Platform, 2011

Synopsis

This book will simply provide you with four things:
- Proven ways to make the contribution of the IT function as beneficial as possible to the business it serves;
- Proven ways to ensure that the IT function is fully recognized for the positive impact it has on business performance;
- Enough explicit examples to instill confidence that these approaches are doable in any IT organization; and,
- Advice on how to get started, even though you have no buy-in except your own.

I've found that the collective use and adaptation of these lessons has an important outcome: an IT function that is continuously improving its effectiveness to the enterprise to help it become ever more competitive.

More importantly, the book explains how IT professionals and general managers can use collaboration, communication and persuasion to do that. More than technology itself, it is about people and relationships. Unlike technology, those things don't change.

It will also give IT professionals insight into ways to make their IT career last and make it count, remain enthusiastic about their contributions and improve their sense of accomplishment and reward.

About this title

About the Author

Al Kuebler was chief information officer (CIO) for the McGraw-Hill Companies, Alcatel, Los Angeles County, AT&T Universal Card Services and director of process engineering for Citibank Credit Card Services. He directed the consulting practices in Europe for CSC for four years and was a project manager with CSC for nine years in various international locations. In his CIO position at AT&T Universal Card Services, he was also part of the management team that won the Malcolm Baldrige National Quality Award in the Services category from the U.S. Department of Commerce, National Institute of Standards and Technology (NIST).

From the Back Cover

"Al Kuebler shows IT managers at all levels how to communicate the benefits of IT in business terms. He also shows business leaders what they can expect from an effective IT management function. If you want to save money while growing your enterprise with IT, you'll want to get and use the knowledge in this book."
--Bob Boor
Chief Technology Officer
Royal Bank of Scotland Group

"If you read only one chapter, make it, 'What Are You Doing for Me and Why Don't I Know It?' It's right on the money. As Kuebler puts it, our primary function in IT is to directly understand what the business does and needs and communicate what IT is doing for it."
--Ray Crescenzi
Senior Vice President, Technical Services
ABN AMRO, international banking

"This tremendously useful guide illustrates how customer satisfaction and bottom-line results are enhanced through effective leveraging of the IT function. Al Kuebler provides a roadmap that fosters company-wide collaboration to empower IT professionals to actively contribute to overall business strategy and leadership."
--Abe Eshkenazi, CSCP, CPA, CAE
Chief Executive Officer

APICS The Association for Operations Management
 

"If you want to know how to strategically apply information technology to give a competitive advantage to your business, please read this book. Al Kuebler's direct and practical guidance (not available to me in business terms anywhere else) made this happen for my firm. Indispensable!"
--Sherri Biglow
President
CLB Enterprises, Incorporated

"Al Kuebler does a great job of demystifying IT for business owners like me who don't have a technical background. I recommend that entrepreneurs read this book to understand what they need from technology, and how to get it."
--Todd Feldman
Founder of PicJur, a leading developer of visual study aids for law schools

"Al Kuebler's priorities--partnership and involvement with those who need IT leadership--and his approach of delivering value through IT and keeping things simple and practical changed my approach to business. By following the principles that Al conveys, you will be better able to use IT for competitive advantage, and ROI will be much more directly achievable. His is advice that transcends industry specialty or professional discipline.The knowledge in this book will make your cost for IT ever more productive."
--Preston W. Blevins
CFPIM, FBPICS, CIRM, CSCP
Author of "Food Regulatory Compliance:
World-Class Supply Chain Management in Food and Nutritional Supplement Manufacturing"

"Al Kuebler makes a strong case for the importance of life-long learning, and then offers the reader a high impact short course to becoming the IT business partner organizations need and the leader people deserve, as well as finding the route to a successful IT career. Here is the means to shorten your learning curve and drive top-level outcomes for you, your team and your business."
--Gayle Magee
Principal and Founder
Global Reach: Coaching and Leadership Development Worldwide;
Adjunct Faculty at The Center For Creative Leadership 

"An easy-to-read, invaluable guide to highly effective strategic, proactive IT leadership. A no-nonsense must read to help IT managers add value for their customers by avoiding cost, improving service and increasing revenue, while at the same time dramatically improving their own leadership effectiveness. A critical tool for the career growth and development, and the career longevity, of IT managers and leaders."
--Walter Polsky
President
Cambridge Human Resources Group, A leadership development and coaching firm

Edition details

• Publisher: CreateSpace Independent Publishing Platform
• Publication date: 2011
• Language: English
• ISBN 10: 1451536844
• ISBN 13: 9781451536843
• Binding: Paperback
• Number of pages: 248