Creating Sustainable Customer Value: The Positive Power of Strategic Management - Softcover

Pallante, Ph.D Martin D.

Softcover

ISBN 10: 144908950X ISBN 13: 9781449089504

Publisher: AuthorHouse, 2010

Synopsis

ForewordThe author, while telling his life story takes you on a trip to the outer limits of the human spirit back to the earthly realities of man in the flesh. He tells the story of how an extraordinary spiritual epiphany that occurred on the battlefields of Vietnam over 40 years ago, enabled him to connect first spiritually with God Almighty, but then also in a human way with the faith and hope, of his ancestors whose story is one with his and offer a solution that he believes will benefit the whole of our society today. From the highs of his spiritual revelation the author then takes you on some of the lows of present day reality with the political divide and social issues that has been eating away the moral fabric of the country for generations. The author translates the broken English of his ancestors into plain English so that the reader can better follow their story.

About this title

About the Author

Martin D. Pallante, Ph.D. Chairman of Pallante Management Consulting is the retired president of a highly diversified, multi-national division of a New York Stock Exchange global manufacturing company. A well-known international business leader, Dr. Pallante's career allowed him to hone his skills managing companies producing intellectually intensive products and services that dominated their highly competitive markets in North and South America, Europe, Asia and the Pacific Rim. Operating in this myriad of cultures, labor environments and intensifying competitive arenas where intellectual advantages were gradually dissipating, Pallante determined that his operating units had to find a way to create viable differentiating advantages other than price and delivery if they were to thrive in the changing marketplaces. His search for the saleable differentiator led Pallante to the development of the Dynamic Balanced Scorecard, a state-of-the-art management methodology that enables a company to create sustainable customer value for which the customer is willing to pay an equitable price. In addition to building an illustrious management career, Pallante is a long-time university professor, management consultant and in-demand speaker on strategic management, international business, leadership, marketing and communications having delivered more than 350 presentations and keynote addresses around the globe. An often-published technical writer, Pallante is one of the co-authors of "The Irish in Youngstown and the Greater Mahoning Valley" in addition to producing his groundbreaking management book, "Creating Sustainable Customer Value . . . The Positive Power of Strategic Management. The recipient of the prestigious "Distinguished Speaker" and "Titan of Business" awards from Hodges University Graduate School of Business, Pallante also received the "2007 Titan of Business" Award from International College and the Naples, Florida Chamber of Commerce Leadership Institute. Questi

Edition details

• Publisher: AuthorHouse
• Publication date: 2010
• Language: English
• ISBN 10: 144908950X
• ISBN 13: 9781449089504
• Binding: Paperback
• Number of pages: 172