Introduction
Part I: Determining Needs
Assessing Business Requirements
Build vs. Buy Issues
Establishing Requirements (RFI, RFP)
Searching for Solutions
Controlling Costs and Realistic Budgeting
Analysis Methods and Tools
Part II: Development Architecture
Creating Requirement Documents using Analysis Tools
The Data
Legacy Systems and Data Conversion
Business Process Reengineering
Data Analytics and Data Warehouses
Documentation and Acceptance Testing
Part III: How to Implement
Project Management
Standards and ISO 9000
Vendor Contract Considerations
Going Live and Conclusions
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