Journey to Excellence: Five Principles for Delivering Exceptional Service and Quality You Can Measure - Hardcover

Bea, Javon R

 
9781441528087: Journey to Excellence: Five Principles for Delivering Exceptional Service and Quality You Can Measure

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9781441528070: Journey to Excellence: Five Principles for Delivering Exceptional Service and Quality You Can Measure

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ISBN 10:  1441528075 ISBN 13:  9781441528070
Publisher: Xlibris, 2009
Softcover