Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes by Martin, Karen, Osterling, Mike (2012) Paperback - Softcover

 
9781439886694: Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes by Martin, Karen, Osterling, Mike (2012) Paperback
Softcover
ISBN 10: 1439886695 ISBN 13: 9781439886694

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Publication date
1900
Language
English
ISBN 10 
1439886695
ISBN 13 
9781439886694
Binding
Paperback

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9781439886687: Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes

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ISBN 10:  1439886687 ISBN 13:  9781439886687
Publisher: Productivity Press, 2012
Softcover